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New Zealand Nature
Customer Service Guarantee

Our aim is to provide the best customer service and we have received many wonderful comments from our customers over the past 12 years.

We guarantee to refund your money or exchange any product that isn't 100% satisfactory. It's that simple! All goods shipped are insured.

  • We try to do the right thing and give the benefit of the doubt in all instances
  • Simply return a product to us within 12 months and we'll promptly exchange it or issue a refund
  • Please email us first and let us know it is coming
  • With faulty products received, we will pay the return postage

New Zealand Nature
Eco Fur and Possums in New Zealand

We have been selling possum wool clothing and accessories for over 10 years. Possums are the number one ecological threat to our native forests and the animal life that lives there. We believe in the "market solution" to the problem of 70 million possums which eat through 21 million tonnes of vege-tation each night and threaten native birds survival.  We are against the state sponsored 1080 poison program.

Preservation of New Zealand's Native Forests requires control of the possum population. All controls used in the past have had minimum impact. Poisoning of possums is an environmentally unacceptable way of control.

Our webshop has a wide range of possum garments and accessories for adults and children.

New Zealand Nature
Customer Testimonials

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  • I have just taken delivery of my new boots and I must say, I am
    delighted: they are fabulous. They are to replace a pair from an English manufacture that are now worn out. Their boots, made to a lower specification, are half as expensive again as yours and would take up to 28 days to come just 200 miles, rather than just 8 days to come from the other side of the world (I
    would also have had to pay for packing and postage). Once again: I am delighted. JH UK.
  • "My boots arrived this morning! I am really impressed with your service. They are fantastic, and I haven't had them off my feet since they arrived. Thanks very much." Gill.
  • "Just got my knee top boots today in the mail. Very warm and fit just right. I'lll be very warm next winter. Thanks for a great service." Mark.
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