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New Zealand Nature
Customer Service Guarantee

Our aim is to provide the best customer service and we have received many wonderful comments from our customers over the past 12 years.

We guarantee to refund your money or exchange any product that isn't 100% satisfactory. It's that simple! All goods shipped are insured.

  • We try to do the right thing and give the benefit of the doubt in all instances
  • Simply return a product to us within 12 months and we'll promptly exchange it or issue a refund
  • Please email us first and let us know it is coming
  • With faulty products received, we will pay the return postage

New Zealand Nature
Eco Fur and Possums in New Zealand

We have been selling possum wool clothing and accessories for over 10 years. Possums are the number one ecological threat to our native forests and the animal life that lives there. We believe in the "market solution" to the problem of 70 million possums which eat through 21 million tonnes of vege-tation each night and threaten native birds survival.  We are against the state sponsored 1080 poison program.

Preservation of New Zealand's Native Forests requires control of the possum population. All controls used in the past have had minimum impact. Poisoning of possums is an environmentally unacceptable way of control.

Our webshop has a wide range of possum garments and accessories for adults and children.

New Zealand Nature
Customer Testimonials

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  • "..just received my sheepskin boots, I only ordered last week! Wow, that was fast!
    I had cold feet, put them on, and now they are nice and warm. They look even better than they look on the internet. I'm really happy with them, thanks for the good service" Sara, Holland.
  •  I purchased 2 bottles of your shampoo just before the end of school term last year and wish to say thank you. Your product managed to do what a lot of others had not been able to do and clear my children’s hair of nits. I am grateful that your product does not have a horrible after scent like many of the other products which have left my children embarrassed to go to school the next day. Your product is also the only one I’ve found that is pre-schooler friendly. My preschooler has an absolute hate of having his hair washed but I found that by using a tablespoon of your product in a small amount of warm water and just combing it through his hair I was able to clear his hair with no fuss. So thank you again. I have also recommended your product to a couple of other people who are struggling to clear their children’s heads of these pesky bugs.
     Lynda, NZ
     
     
  • Great news! I received my order yesterday. The boots are awesome!!! I am very happy with them and with the wonderful service you provided. I will definitely order from you again and will recommend you to my friends. Thanks very much! SB USA
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