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New Zealand Nature
Customer Service Guarantee

Our aim is to provide the best customer service and we have received many wonderful comments from our customers over the past 12 years.

We guarantee to refund your money or exchange any product that isn't 100% satisfactory. It's that simple! All goods shipped are insured.

  • We try to do the right thing and give the benefit of the doubt in all instances
  • Simply return a product to us within 12 months and we'll promptly exchange it or issue a refund
  • Please email us first and let us know it is coming
  • With faulty products received, we will pay the return postage

New Zealand Nature
Eco Fur and Possums in New Zealand

We have been selling possum wool clothing and accessories for over 10 years. Possums are the number one ecological threat to our native forests and the animal life that lives there. We believe in the "market solution" to the problem of 70 million possums which eat through 21 million tonnes of vege-tation each night and threaten native birds survival.  We are against the state sponsored 1080 poison program.

Preservation of New Zealand's Native Forests requires control of the possum population. All controls used in the past have had minimum impact. Poisoning of possums is an environmentally unacceptable way of control.

Our webshop has a wide range of possum garments and accessories for adults and children.

New Zealand Nature
Customer Testimonials

read more customer testimonials

  • Thank you for sending my lovely boots so quickly. I came home after a
    really hard day, and there they were - waiting for me. They are cloud soft,
    with plenty of room for my arthiritic ankles - the pain just seemed to be
    much less after wearing them for only one hour. I shall have no hesitation
    in recommending your company and its service to my friends and family and
    hope to be buying from you in the near future. Sincerely V H

  • Would just like to add that I got three towels in the past for my other grandchildren. They take their towels to school on swimming days and it saves any mix ups with towels having the name on them. Jessica is now 9 years old and has used hers for a while. They certainly are good towels." A.H., Christchurch, NZ

    Some personalised towels I ordered over six years ago are still in use by my family - a great advert! J.B. Auckland, NZ

  • Hi, Thank you for my sheepskin boots, they are sooooo comfortable, as someone who is heavy footed, i think it will take me a while to wear these out! As it is summer here it is too warm to wear my boots, i can't wait for the
    colder weather, which is a first!! I still can't belive how quick the boots
    got to me, i ordered them on the tuesday and they arrived on monday!!!
    A quick question, how water proof are the boots and is there any thing i can
    put on them that won't discolour them but will protect them from everyday
    wear and the wet weather. Thanks again, Rachel USA
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