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New Zealand Nature
Customer Service Guarantee

Our aim is to provide the best customer service and we have received many wonderful comments from our customers over the past 12 years.

We guarantee to refund your money or exchange any product that isn't 100% satisfactory. It's that simple! All goods shipped are insured.

  • We try to do the right thing and give the benefit of the doubt in all instances
  • Simply return a product to us within 12 months and we'll promptly exchange it or issue a refund
  • Please email us first and let us know it is coming
  • With faulty products received, we will pay the return postage

New Zealand Nature
Eco Fur and Possums in New Zealand

We have been selling possum wool clothing and accessories for over 10 years. Possums are the number one ecological threat to our native forests and the animal life that lives there. We believe in the "market solution" to the problem of 70 million possums which eat through 21 million tonnes of vege-tation each night and threaten native birds survival.  We are against the state sponsored 1080 poison program.

Preservation of New Zealand's Native Forests requires control of the possum population. All controls used in the past have had minimum impact. Poisoning of possums is an environmentally unacceptable way of control.

Our webshop has a wide range of possum garments and accessories for adults and children.

New Zealand Nature
Customer Testimonials

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  • ...just wanted to say a big thank you for my lovely boots. I put the order in on the Monday evening and received them the next Monday morning. I was so impressed! Thing come slowly to Scotland in general. And my boots are just gorgeous, I feel like I am walking in slippers all day and that suits me just fine. When everyone sees them I am sure the orders will be coming as they are not that much more expensive than the synthetic ones they sell in the UK. LK
  • I just bought a pair of  ¾  length bamboo fibre pants and I love them! They are gorgeous. Tina Clough, Napier, NZ
  • I just wanted to let you know that my uggs arrived today (27th) & they are gorgeous!! That was the quickest order ever & I'm very impressed, especially with the free shipping! I only ordered on 21st so that's 6 days from NZ to a tiny little island between England & Ireland!
    And thank you so much for the free calendar, that was very kind. I'm glad you put your catalogue in as there are so many interesting things in it & I'm sure I'll be back placing an order in the near future.
    Thank you again & I'm very pleased!! DB - UK
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