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New Zealand Nature
Customer Service Guarantee

Our aim is to provide the best customer service and we have received many wonderful comments from our customers over the past 12 years.

We guarantee to refund your money or exchange any product that isn't 100% satisfactory. It's that simple! All goods shipped are insured.

  • We try to do the right thing and give the benefit of the doubt in all instances
  • Simply return a product to us within 12 months and we'll promptly exchange it or issue a refund
  • Please email us first and let us know it is coming
  • With faulty products received, we will pay the return postage

New Zealand Nature
Eco Fur and Possums in New Zealand

We have been selling possum wool clothing and accessories for over 10 years. Possums are the number one ecological threat to our native forests and the animal life that lives there. We believe in the "market solution" to the problem of 70 million possums which eat through 21 million tonnes of vege-tation each night and threaten native birds survival.  We are against the state sponsored 1080 poison program.

Preservation of New Zealand's Native Forests requires control of the possum population. All controls used in the past have had minimum impact. Poisoning of possums is an environmentally unacceptable way of control.

Our webshop has a wide range of possum garments and accessories for adults and children.

New Zealand Nature
Customer Testimonials

read more customer testimonials

  • Thank You Jenny, and Denis, for partially helping me to survive over at least one more winter, your Warm Hearter Gift of the Sheepskin boots helped me as I suffer from extreme lack of warmth in my feet, even in Arizona, the february is
    horribly cold for my lower body and feet, and I kept the boots on many nights to get sleep, as otherwise, my feet would just keep me awake in spite of several pairs of wool socks so the boots added another layer of insulation and warmth that allowed me to get sleep on some worst nights... Ray S, Arizona

  • Have just received my boots & they are amazing, I can't wait to wear them! I already have a chocolate pair which I love & have friends at work that have now purchased some on my recommendation!
    M.G., London, UK

  • " Kia Ora. Two or three years ago I bought two portable solar radio and torch with FM and SW for my family back home in Zimbabwe. This was for their Christmas. Last month I caught up on the phone with one of the recipients - my uncle and he remided me of how handy and appropriate the radio is. He is an environmental health officer and does some anti malaria campaigns deep in Zimbabwe's most remote parts. Often they have no power and at the end of the day his team rallies behind his base to listen to the news, weather and global events - thanks to this portable grand device.
    This feedback excited me very much and thought I would share it with you." M.D. Chch, NZ`
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