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New Zealand Nature
Customer Service Guarantee

Our aim is to provide the best customer service and we have received many wonderful comments from our customers over the past 12 years.

We guarantee to refund your money or exchange any product that isn't 100% satisfactory. It's that simple! All goods shipped are insured.

  • We try to do the right thing and give the benefit of the doubt in all instances
  • Simply return a product to us within 12 months and we'll promptly exchange it or issue a refund
  • Please email us first and let us know it is coming
  • With faulty products received, we will pay the return postage

New Zealand Nature
Eco Fur and Possums in New Zealand

We have been selling possum wool clothing and accessories for over 10 years. Possums are the number one ecological threat to our native forests and the animal life that lives there. We believe in the "market solution" to the problem of 70 million possums which eat through 21 million tonnes of vege-tation each night and threaten native birds survival.  We are against the state sponsored 1080 poison program.

Preservation of New Zealand's Native Forests requires control of the possum population. All controls used in the past have had minimum impact. Poisoning of possums is an environmentally unacceptable way of control.

Our webshop has a wide range of possum garments and accessories for adults and children.

New Zealand Nature
Customer Testimonials

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  • "Thank you so much for the delightful calendar received today - we are thrilled with this just as we are thrilled with the products which we ordered from you earlier in the year. The quality of product and excellence of service will ensure that your company continues to thrive." Sue and Ian.
  • Hi, Thank you for my sheepskin boots, they are sooooo comfortable, as someone who is heavy footed, i think it will take me a while to wear these out! As it is summer here it is too warm to wear my boots, i can't wait for the
    colder weather, which is a first!! I still can't belive how quick the boots
    got to me, i ordered them on the tuesday and they arrived on monday!!!
    A quick question, how water proof are the boots and is there any thing i can
    put on them that won't discolour them but will protect them from everyday
    wear and the wet weather. Thanks again, Rachel USA
  • Hey Guys! I received my Chloe Boots and absolutely LOVE them! Perfect fit! Thanks so much! And thanks so much for marking them…ahem…gift…really appreciate it! Carol - USA
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