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New Zealand Nature
Customer Service Guarantee

Our aim is to provide the best customer service and we have received many wonderful comments from our customers over the past 12 years.

We guarantee to refund your money or exchange any product that isn't 100% satisfactory. It's that simple! All goods shipped are insured.

  • We try to do the right thing and give the benefit of the doubt in all instances
  • Simply return a product to us within 12 months and we'll promptly exchange it or issue a refund
  • Please email us first and let us know it is coming
  • With faulty products received, we will pay the return postage

New Zealand Nature
Eco Fur and Possums in New Zealand

We have been selling possum wool clothing and accessories for over 10 years. Possums are the number one ecological threat to our native forests and the animal life that lives there. We believe in the "market solution" to the problem of 70 million possums which eat through 21 million tonnes of vege-tation each night and threaten native birds survival.  We are against the state sponsored 1080 poison program.

Preservation of New Zealand's Native Forests requires control of the possum population. All controls used in the past have had minimum impact. Poisoning of possums is an environmentally unacceptable way of control.

Our webshop has a wide range of possum garments and accessories for adults and children.

New Zealand Nature
Customer Testimonials

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  • I recently returned from completing the Camino, a walk that crosses north west Spain that covers almost 1000 kilometres . I took with me one of your silk inner sheets which proved to be absolutely invaluable on the journey. I wanted to recommend this particular item to any one travelling in a hot climate. J.B. UK
  • "I have nothing but admiration and praise for your customer services!! I shall be back to order more.... and will definitely be recommending you to everyone over here!! Many thanks." DT, UK.
  • "WOW!!!!!!!!!!!we are all truly delighted with the boots - thank you so much. soon as I can I want to order jackets as well" C.L. and family
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