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New Zealand Nature
Customer Service Guarantee

Our aim is to provide the best customer service and we have received many wonderful comments from our customers over the past 12 years.

We guarantee to refund your money or exchange any product that isn't 100% satisfactory. It's that simple! All goods shipped are insured.

  • We try to do the right thing and give the benefit of the doubt in all instances
  • Simply return a product to us within 12 months and we'll promptly exchange it or issue a refund
  • Please email us first and let us know it is coming
  • With faulty products received, we will pay the return postage

New Zealand Nature
Eco Fur and Possums in New Zealand

We have been selling possum wool clothing and accessories for over 10 years. Possums are the number one ecological threat to our native forests and the animal life that lives there. We believe in the "market solution" to the problem of 70 million possums which eat through 21 million tonnes of vege-tation each night and threaten native birds survival.  We are against the state sponsored 1080 poison program.

Preservation of New Zealand's Native Forests requires control of the possum population. All controls used in the past have had minimum impact. Poisoning of possums is an environmentally unacceptable way of control.

Our webshop has a wide range of possum garments and accessories for adults and children.

New Zealand Nature
Customer Testimonials

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  • "A belated thank you for delivering the slippers I ordered. They're the best thing my feet have ever felt. Slipping them on is instant therapy." John.
  • "...now I wont have to steal my husbands boots from your company that are two sizes too large for me! His are 4 yrs. old and look brand new despite the fact he wears them all day every day in the winter." HB USA
  • My boots arrived safely this morning (Saturday 9th October) and I only ordered them on Monday 4th. They are wonderful, such great quality and so, so soft, I will never have them off my feet this winter.
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